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Acceptable Use Policy

Linxtelecom has formulated this Acceptable Use Policy in order to regulate the responsible use of Linxtelecom's network and datacenter infrastructure, systems, services, web sites and products (referred to as "Linxtelecom’s Network and Services") by its customers and other external and internal users (collectively referred to as "Customers"), and to enable Linxtelecom to provide its Customers with secure and reliable services.   

Linxtelecom reserves the right to modify this Acceptable Use Policy at any time in its sole and absolute discretion. Changes and modifications will be effective when posted on this website and any use of the Linxtelecom Network and Services after the posting of any changes will be considered acceptance of those changes.

Customers shall also ensure that their customers behave in accordance with the prohibitions contained in this policy in order that Linxtelecom’s Network and Services are not adversely affected

Violations of this policy may result in civil or criminal liability. Linxtelecom will investigate such violations and may involve, and co-operate with, law enforcement authorities in prosecuting Customers who are involved in or have allowed such violations.

Linxtelecom shall not be liable for any damages of any nature suffered by Customer or any third party resulting in whole or in part from Linxtelecom’s exercise of its rights under this policy.


General Conduct

Linxtelecom’s Network and Services are to be used in a manner that is consistent with their intended purposes and must not be used for any unlawful purposes. Customers are not to use Linxtelecom’s Network and Services in order to receive, transmit, distribute, host or store material: 

(a) that is fraudulent, obscene, defamatory, libellous, threatening, abusive or hateful; 

(b) that violates any applicable law or regulation; 

(c) in a manner that will infringe the copyright, trademark or other intellectual property rights of others;

(d) in a manner that will infringe the privacy, publicity or other personal rights of others;

(e) in a manner that will unduly occupy Network and Services resources and facilities;

(f) in a manner that will deny the availability of Network and Services to others; 

(g) that contains a virus, worm, Trojan horse and/or code that attempts to exploit programming flaws in operating systems and software programs, or in general any other harmful component;

(h) that contains fraudulent offers for goods or services;

(i) that contains any promotional materials that contain false, deceptive or misleading statements, claims or representations; or 

(j) generally, in a manner that may expose Linxtelecom or any of its personnel to criminal or civil liability. 


Responsibility for Content

Linxtelecom takes no responsibility for any material created or accessible on or through Linxtelecom’s Networks and Services that is not posted by or at the request of Linxtelecom. Linxtelecom does not monitor nor exercise any editorial control over such material, but reserves the right to do so to the extent permitted by applicable law. Linxtelecom is not responsible for the content of any web sites other than Linxtelecom’s web sites, including for the content of web sites hyperlinked to such Linxtelecom’s web sites.


Unsolicited Messages

Customers are not to send unsolicited e-mail messages, including, without limitation, bulk commercial advertising or informational announcements ("Spam") in a way that could be reasonably expected to adversely impact Linxtelecom’s Network and Services, including, without limitation, using an e-mail account on Linxtelecom’s Network to send Spam, or using the service of another provider to send Spam or to promote a site hosted on or connected to Linxtelecom’s Network.

In addition, Customers may not use Linxtelecom’s Network and Services in order to: 

(a) send e-mail messages which are excessive and/ or intended to harass or annoy others;

(b) continue to send e-mail messages to a recipient that has indicated that he/she does not wish to receive them;

(c) send e-mail with forged header information and/or content; 

(d) send malicious e-mail; or 

(e) send or receive e-mail messages in a manner that violates the use policies of any other internet service provider.


Third Party Rules

Through Linxtelecom’s Network and Services Customers may have access to the Internet (World Wide Web), search engines, subscription web services, chat areas, Internet fora, bulletin boards, web pages, Usenet, or other services that promulgate rules, guidelines or agreements to govern their use. Customers must adhere to any such rules, guidelines and agreements.


System and Network Security

Customers are prohibited from violating or attempting to violate the security of Linxtelecom’s Network and Services, including, without limitation: 

(a) accessing data not intended for such Customer or logging into a server or account which such Customer is not authorised to access; 

(b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation;

(c) attempting to interfere with, disrupt or disable service to any Customer, host or network; 

(d) sending any data with forged header information; or

(e) taking any action in order to obtain services to which such Customer is not entitled. 


Customers are to protect their networks and servers against known information security risks according to current best practices, including but not limited to from being used by others as instruments in any kind of attacks. 

Customers are to cooperate fully with Linxtelecom in the prevention, detection and resolution of any information security incidents.


Suspension; Termination

Any Customer which Linxtelecom determines, in its sole discretion, to have violated any element of this Acceptable Use Policy shall receive a written warning and may be subject to a temporary suspension of service. However, where Linxtelecom deems it necessary, it may immediately suspend or terminate such Customer's service without first issuing such a warning. Customers who have already received such warning and thereafter commit a second violation shall be subject to immediate suspension or termination of service without further notice and Linxtelecom may take further action to eliminate or preclude such violation. 

Customer Service: +372 622 3300 | Sales Department: +31 20 567 20 00 |