Service Delivery

Linxtelecom Service Delivery department (SD) is responsible for the service delivery life cycle, this commences from order intake through to customer acceptance. The Linxtelecom Service Delivery (SD) team consists of Order Intake, Project Management and Field Delivery. Linxtelecom’s SD Team is spread over 5 countries: Estonia (Tallinn), Latvia (Riga), Lithuania (Vilnius), The Netherlands (Amsterdam), Russia (Moscow). All Linxtelecom SD specialists are multilingual with English and Russian being their primary business languages.

Every Customer Order is implemented by a dedicated Project Manager (PM). The PM becomes the single point of contact during the implementation phase, providing the customer with regular updates and is responsible for the service delivery within agreed time frame. Linxtelecom’s PM team works to industry methodologies to ensure best practices during the delivery process.