Co-location

Linxdatacenter's Co-location Service provides a secure, climate controlled and well-connected facility where Customers can install telecommunications and data communications equipment and servers. At the Linxdatacenter's co-location facilities, standard 600 mm wide footprints are available, as are racks and cabinets in caged and shared areas. We maintain strict security with card-key access and advanced intrusion alarm systems. Fire and smoke detectors and an automatic inert gas based fire suppression system minimize the risk of damaging any co-located equipment or interrupting any services provided in or from the facilities.

Within the co-location facilities, Linxdatacenter maintains strict environmental conditions at constant levels to minimize temperature cycle induced aging of the Customer equipment. Redundant air-conditioning systems keep the ambient temperature at 20 +/- 2°C and relative humidity at 50 +/- 20% at all times. At all Rack Positions in the Co-location facility, mains power supply is available through single or dual dedicated 16A circuit breaker(s), optionally, with UPS. In addition, uninterrupted battery (telco) power is optionally available at -48VDC via separate circuit breakers. Back-up diesel generators and UPS provide back-up power in case of a mains outage; the back-up systems are designed to accommodate the power draw of the fully loaded facility.

Linxdatacenter can provide, maintain and administer UTP, coax and fiber cross-connects between any two pieces of Customer Equipment and between Customer Equipment, Meet-Me Rooms and Carrier Connections in the facility. Optionally, Linxdatacenter may provide installation support, remote hands and remote monitoring services and may arrange the connection to telephone circuits delivered by a local PSTN provider.

Additional Services:

Remote Hands Service

Local Linxdatacenter Personnel will assist Customer in managing the Customer Equipment by performing manual actions as instructed by and under the remote (telephone) supervision of the Customer NOC. A pre-agreed authentication procedure will be followed to verify the caller’s identity. Remote Support Services may include:

• exchanging faulty Customer Equipment with spare equipment;
• resetting Customer Equipment; - power cycling Customer Equipment;
• reconfiguring Customer Equipment via terminal access
• providing test assistance to Customer NOC
• exchanging removable media in Customer Equipment 

Installation Support Service:

Linxdatacenter may assist Customer with the installation of the Customer Equipment. Linxdatacenter will have project managers, certified power engineers and telecommunications engineers, trained in local work practices, on site when required. 

Spares Management Service:

Local Linxdatacenter personnel will maintain the stock of in-country Customer Spares, will make spares available 24*7*365, as required for the Remote Hands Service and will manage the administrative and logistical processes required to exchange and repair faulty Customer Equipment as arranged between Customer and Equipment Vendors.

Engineering Support Service:

Linxdatacenter Engineering Staff can assist Customer with Migration Project Planning, Rack Configuration, Custom Reporting and Documentation Services.

Linxdatacenter offers Co-location services in Moscow, Tallinn, St. Petersburg and Warsaw.